FAQs

There’s no question about it, SearchX is your seller disclosure solution! …for every other question, below is the answer you’re SearchXing for.

• When Buyers Access The Disclosure Or Search Documents, Will Agents Or Admins Be Able To See How Many Times The Documents Have Been Viewed?
• What Types Of Properties Does SearchX Support?
• How Quickly Are Reports Delivered?
• Can Agencies Set Up Multiple Logins For Roles Such As Sales Admin, Sales Agents, And Their Associates So They Can Track Progress And Follow Up With Clients?
• Will There Be Costs Associated With Additional Logins In The SearchX Portal?
• Who Completes The Form In Special Cases?
• How Can Agents Help Elderly Or Non-Tech Savvy Vendors Complete The Vendor Questionnaire?
• If A Vendor Selects "Yes" To A Question, Can They Add More Detail?
• Is There An "I Don't Know" Option In The Vendor Questionnaire On The SearchX Platform?
• The FAQ’s Talk About The Info For BC Disclosure Statement But Nowhere Does It Mention The Form 36?
• What Searches Are Included In The SearchX Order List?
• How Will Agencies Retain Access To Their Documents Or Pull Data In The Event Of A Platform Shutdown Or Transition?
• How Will The Buyers’ Conveyancing Process Change Once Disclosure And Searches Are Provided With The Contract At The Time Of Engagement?
• Are Form 2 Seller Disclosure Statements Needed For Businesses & Leasehold?
• What Happens If A Property Has Multiple Titles?
• What’s The Process For A Car Park That Has Its Own Lot / Title Under A Commercial Sale?
• Do I Still Need To Order The $895 Package For A $50k Block Of Land In Russell Island?
• What Do I Do For Seller Disclosure And Form 2 When Selling Multiple Lots?
• What About Properties Needing Only Basic Searches - Is The Cost Still Justified?
• What Complimentary Searches Are Included, And How Do They Support The Disclosure Process?
• Can These Templates Help Educate And Inform Clients Who Are Already Under Authority About The Upcoming Compliance Requirements?
• What Happens To Listings That Go Live Before August 1st?
• Can Agents Prepare A Form 2? Yes — But Should They?
• How Much Does It Cost?
• How Do Agents Complete The New Form 6 When Using SearchX?
• What Are The Seller Disclosure Requirements For Leasehold Properties, Such As Those On Hamilton Island?
• How Are Council Rates Disclosed When Owner-Occupier Discounts Apply?
• Can We Redact Names From A Seller Disclosure Report Or Form 2?
• How Does Signing Work When There Are Multiple Owners On Title? Can Different Vendors Sign The Disclosure Separately?
• Will SearchX Be Responsible For Holding Documents On Behalf Of Agencies For The Seven-Year Audit Period?
• What’s Different About SearchX’s Body Corporate Process?
• Regarding The Form 2, How Many Times Can A Vendor Be Re-Verified?
• What If The Vendor Doesn’t Have An Email Address Or Mobile Number? How Will They Complete The Process?
• In The SearchX Portal, How Many Logins Will An Agency Be Able To Have?
• How Should We Manage The Separation Of Fund Flows Between Searches (Initiated At The Form 6 Stage) And Marketing (Campaign Management)?
• What Are The Legal And Trust Implications Of Handling Fun Flows Between Searches Separately?
• If The Form 6 Is Signed, The Searches Are Completed, And Funds Flow Accordingly, But Additional VPA Is Later Required — Does This Trigger The Need To Reapply Or Extend The Funding With Our Pay Now/Pay Later Provider?
• What Is The Process When Only One Vendor Completes The Form, But The Ownership Details On The Title Search Show The Property Is Held In A Company, Trust, Or Super Fund?
• Do Conveyancers Notify The Admin Team Of Discrepancies, Or Is This Something We Need To Actively Monitor?
• Is There A Way To Track How Many Times Disclosure Or Search Documents Are Accessed?