--- title: FAQs | SearchX FAQs description: There’s no question about it, SearchX is your seller disclosure solution! …for every other question, below is the answer you’re SearchXing for. --- [Skip to content](https://knowledge.search-x.com.au/faqs#main-content) English - Australia Show submenu for translations ![SearchX Primary Colour Logo](https://knowledge.search-x.com.au/hs-fs/hubfs/logo-24px@4x.png?width=237&height=48&name=logo-24px@4x.png) Open main navigation Close main navigation - English - Australia Show submenu for translations - [Contact us](https://www.search-x.com.au/contact) [Contact us](https://www.search-x.com.au/contact) How can we help you? - There are no suggestions because the search field is empty. 1. [SearchX FAQs](https://knowledge.search-x.com.au/) 2. [FAQs](https://knowledge.search-x.com.au/faqs) # FAQs There’s no question about it, SearchX is your seller disclosure solution! …for every other question, below is the answer you’re SearchXing for. - [When Buyers Access The Disclosure Or Search Documents, Will Agents Or Admins Be Able To See How Many Times The Documents Have Been Viewed?](https://knowledge.search-x.com.au/when-buyers-access-the-disclosure-or-search-documents-will-agents-or-admins-be-able-to-see-how-many-times-the-documents-have-been-viewed) - [Who Completes The Form In Special Cases?](https://knowledge.search-x.com.au/who-completes-the-form-in-special-cases) - [If A Vendor Selects "Yes" To A Question, Can They Add More Detail?](https://knowledge.search-x.com.au/if-a-vendor-selects-yes-to-a-question-can-they-add-more-detail) - [Is There An "I Don't Know" Option In The Vendor Questionnaire On The SearchX Platform?](https://knowledge.search-x.com.au/is-there-an-i-dont-know-option-in-the-vendor-questionnaire-on-the-searchx-platform) - [The FAQ’s Talk About The Info For BC Disclosure Statement But Nowhere Does It Mention The Form 36?](https://knowledge.search-x.com.au/the-faqs-talk-about-the-info-for-bc-disclosure-statement-but-nowhere-does-it-mention-the-form-36) - [What Searches Are Included In The SearchX Order List?](https://knowledge.search-x.com.au/what-searches-are-included-in-the-searchx-order-list) - [What happens if there’s an error and the buyer terminates?](https://knowledge.search-x.com.au/are-form-2-seller-disclosure-statements-needed-for-businesses-leasehold) - [Do I Still Need To Order The $895 Package For A $50k Block Of Land In Russell Island?](https://knowledge.search-x.com.au/do-i-still-need-to-order-the-895-package-for-a-50k-block-of-land) - [What Complimentary Searches Are Included, And How Do They Support The Disclosure Process?](https://knowledge.search-x.com.au/what-complimentary-searches-are-included) - [What Are The Seller Disclosure Requirements For Leasehold Properties, Such As Those On Hamilton Island?](https://knowledge.search-x.com.au/what-are-the-seller-disclosure-requirements-for-leasehold-properties) - [How are council rates disclosed?](https://knowledge.search-x.com.au/how-are-council-rates-disclosed-when-owner-occupier-discounts-apply) - [Can We Redact Names From A Seller Disclosure Report Or Form 2?](https://knowledge.search-x.com.au/can-we-redact-names-from-a-seller-disclosure-report-or-form-2) - [How Does Signing Work When There Are Multiple Owners On Title? Can Different Vendors Sign The Disclosure Separately?](https://knowledge.search-x.com.au/how-does-signing-work-when-there-are-multiple-owners-on-title-can-different-vendors-sign-the-disclosure-separately) - [What’s Different About SearchX’s Body Corporate Process?](https://knowledge.search-x.com.au/whats-different-about-searchxs-body-corporate-process) - [What If The Vendor Doesn’t Have An Email Address Or Mobile Number? How Will They Complete The Process?](https://knowledge.search-x.com.au/what-if-the-vendor-doesnt-have-an-email-address-or-mobile-number-how-will-they-complete-the-process) See less ▼ ## Workspaces Feature - [What to do if you receive an error when adding a user?](https://knowledge.search-x.com.au/what-to-do-if-you-receive-an-error-when-adding-a-user) - [If adding an Admin user - do they automatically obtain access to all orders or do you have to manually assign them?](https://knowledge.search-x.com.au/if-adding-an-admin-user-do-they-automatically-obtain-access-to-all-orders-or-do-you-have-to-manually-assign-them) - [Can I assign an agent to an order so they also get updates?](https://knowledge.search-x.com.au/can-i-assign-an-agent-to-an-order-so-they-also-get-updates) - [Is there a maximum for how many admins one account can have?](https://knowledge.search-x.com.au/is-there-a-maximum-for-how-many-admins-one-account-can-have) - [How do I delete a user if they no longer work for us?](https://knowledge.search-x.com.au/how-do-i-delete-a-user-if-they-no-longer-work-for-us) - [How do I change a user's permissions?](https://knowledge.search-x.com.au/how-do-i-change-a-user-s-permissions) - [Is there a maximum amount of additional users an agency can have?](https://knowledge.search-x.com.au/is-there-a-maximum-amount-of-additional-users-an-agency-can-have) - [What are the different user types and what permissions do they have?](https://knowledge.search-x.com.au/what-are-the-different-user-types-and-what-permissions-do-they-have) - [How do I add a user?](https://knowledge.search-x.com.au/how-do-i-add-a-user) - [Can I re-invite a user?](https://knowledge.search-x.com.au/can-i-re-invite-a-user) - [For new people signing up - does the first email address who signs up for an agency automatically become the admin - and if so, can they change who is admin once they log in?](https://knowledge.search-x.com.au/for-new-people-signing-up-does-the-first-email-address-who-signs-up-for-an-agency-automatically-become-the-admin-and-if-so-can-they-change-who-is-admin-once-they-log-in) - [Do all Admins and users on an order get the notifications? Currently it s the Admin only, but will the Agents also receive email and SMS notifications if the order has been Shared with’ them?](https://knowledge.search-x.com.au/do-all-admins-and-users-on-an-order-get-the-notifications-currently-it-s-the-admin-only-but-will-the-agents-also-receive-email-and-sms-notifications-if-the-order-has-been-shared-with-them) - [Which level of access will I need to upload documents?](https://knowledge.search-x.com.au/which-level-of-access-will-i-need-to-upload-documents) - [We don’t want to add in our staff, can I choose to still use the platform with only one user like I have previously?](https://knowledge.search-x.com.au/we-dont-want-to-add-in-our-staff-can-i-choose-to-still-use-the-platform-with-only-one-user-like-i-have-previously) - [Do agents assigned to an order, receive the your order is complete - download report now email also and can they access to download the report too?](https://knowledge.search-x.com.au/do-agents-assigned-to-an-order-receive-the-your-order-is-complete-download-report-now-email-also-and-can-they-access-to-download-the-report-too) See less ▼ - [FAQs](https://knowledge.search-x.com.au/faqs#main-content) - [Workspaces Feature](https://knowledge.search-x.com.au/faqs#workspaces-feature) - [General](https://knowledge.search-x.com.au/general#main-content) - [Who Is SearchX?](https://knowledge.search-x.com.au/general#who-is-searchx) - [Payments](https://knowledge.search-x.com.au/general#payments) - [Account](https://knowledge.search-x.com.au/account#main-content) - [Sign-up & Login](https://knowledge.search-x.com.au/account#sign-up-login) - [Seller Disclosure](https://knowledge.search-x.com.au/seller-disclosure#main-content) - [Vendor / Seller](https://knowledge.search-x.com.au/seller-disclosure#vendor-seller) - [Agent / Firm / Agency](https://knowledge.search-x.com.au/seller-disclosure#agent-firm-agency) - [Body Corporate](https://knowledge.search-x.com.au/seller-disclosure#body-corporate) - [Platform / Technical](https://knowledge.search-x.com.au/seller-disclosure#platform-technical) - [About SearchX](https://knowledge.search-x.com.au/about-searchx#main-content) - [Platform Overview](https://knowledge.search-x.com.au/about-searchx#platform-overview) - [Compliance & Legal](https://knowledge.search-x.com.au/about-searchx#compliance-legal) - [Features & Benefits](https://knowledge.search-x.com.au/about-searchx#features-benefits) - [Data & Security](https://knowledge.search-x.com.au/about-searchx#data-security) - [For Agencies](https://knowledge.search-x.com.au/about-searchx#for-agencies) - [SearchX eSigning](https://knowledge.search-x.com.au/searchx-esigning) [![SearchX Primary Colour Logo](https://knowledge.search-x.com.au/hs-fs/hubfs/logo-24px@4x.png?width=237&height=48&name=logo-24px@4x.png "SearchX Primary Colour Logo")](https://www.search-x.com.au) Copyright © 2025, SearchX Pty Ltd